CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

I have a Ford F150 that needed some pretty major work on the control arms on my truck. I can't say enough about this place. I got recommendations from a lot of people before using them too. Great customer service and very pleased with their work as of right now no problems at all. I feel so at ease knowing I can now go to K & M and feel like I'm not getting ripped off. Thank You K & M

, 08/30/2022

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These guys have taken care of our vehicles for years. They are reliable, honest, and go above and beyond for their customers We will never go anywhere else.

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I'm a single mother of four and was having trouble with my oil. I ended up in his parking lot today. Not knowing me at all, He graciously helped me out free of charge. Much thanks to you!

Partners

ACDelco
ASE (Automotive Service Excellence)
Jasper
O'Reilly Auto Parts
BTB - CSC
Hunter Engineering Company
Toyo Tires
BF Goodrich
Goodyear
Michelin
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Firestone
Cooper
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